Maintenance and security that work while you grow.
Four levels of managed maintenance and cybersecurity, built so your website and infrastructure are never a problem. You choose how much you delegate; we take care of the rest, quietly and before the incident ever reaches you.
Essential
For websites and projects that need to stay online, up to date and backed up, without the hassle.
- Availability and performance monitoring
- Automatic daily backups with guaranteed restore
- CMS, plugin and dependency updates
- Security patches applied on an ongoing basis
- SSL certificate management and renewals
- Ticket support during business hours
- Monthly report on the state of your website
Professional
For businesses whose website and infrastructure are critical and can't afford downtime or surprises.
- Everything in the Essential plan
- 24/7 monitoring with alerting and self-recovery
- Backups with disaster recovery and restore testing
- Hardening of server, application and configuration
- Full management of hosting, domains and SSL
- Continuous performance and capacity optimisation
- Priority support with agreed response times
- Email support and domain antispam protection
- Fortnightly reports and regular reviews with your team
Total management
For organisations that want to fully delegate their technology and free their team to grow, not firefight.
- Everything in the Professional plan
- 24/7 priority support with a dedicated technical manager
- Defence with in-house AI (Penny): continuous detection and response
- Regular security and vulnerability audits
- Tailored business continuity and disaster recovery plan
- End-to-end management of infrastructure, servers and networks
- Assisted deployment and rollback of changes and new versions
- Strategic guidance and a technology roadmap
- Tailored executive reports and follow-up meetings
AI Shield
For those who need an advanced defence layer and continuous watch, on top of whatever maintenance they already have.
- SOC with 24/7 detection and response powered by AI (Penny)
- Continuous scanning for threats, malware and vulnerabilities
- Advanced hardening of code, servers and infrastructure
- Perimeter protection, web application firewall and attack mitigation
- Regular security audits and penetration tests
- Email protection: antiphishing, antispam and domain reputation
- Incident response and forensic analysis
- Security reports and actionable recommendations
No public pricing: each plan is tailored to your infrastructure. Tell us what you need.
What maintenance really includes
Maintaining a website isn't waiting for something to break. It's watching every vital sign, applying patches before they turn into holes, and keeping a backup ready to restore the day you need it most.
Our maintenance is proactive: we act before the incident reaches you. When everything works, it looks like we're doing nothing. That's exactly the point.
- Availability and performance under constant watch
- Updates and patches without interrupting your business
- Backups that are tested, not just stored
Why a plan instead of one-off incidents
Paying per breakdown is expensive and always too late: by the time you call, the damage is done. A plan reverses the order, first we prevent, then, if needed, we repair.
With a plan you have a team that knows your infrastructure, agreed response times, and the peace of mind of knowing someone is watching, on a Friday afternoon too.
- Predictable cost, no end-of-month surprises
- A team that knows your system from day one
- Continuous prevention instead of urgent reaction
How to choose your plan
If your website matters but is simple, Essential keeps you up to date and backed up. If you can't afford downtime, Professional adds 24/7 monitoring and full management. If you want to delegate everything, Total management puts a team and Penny to work for you.
And if what you mainly need is to harden your security? AI Shield adds to any plan to reinforce your defence. Not sure which one fits: tell us and we'll tell you straight.
- Essential, up to date, backed up and hassle-free
- Professional, critical, 24/7 and managed end to end
- Total management, full delegation with a dedicated manager
- AI Shield, advanced defence to add to your plan
Frequently asked questions
Why don't you publish prices?
Because no two projects are alike. The scope depends on your infrastructure, how critical it is and how much you want to delegate. Tell us what you need and we'll put together a tailored proposal, with no commitment.
Do I have to change hosting to take out a plan?
It's not required. We can manage your current infrastructure or migrate it to our managed environment if that suits you. We'll assess it with you and recommend what genuinely makes sense.
What happens if my website is attacked or goes down?
Depending on your plan, monitoring detects it and our team, and Penny, act. On plans with 24/7 response we step in immediately, contain the incident and restore from backup if needed.
Can I change plan later on?
Yes. Plans scale with you: you start where it makes sense today and move up when your business asks for it. You can also add AI Shield to any plan.
Tell us what you need and we'll tell you how we protect it.
Ask Penny or leave your phone number. We'll study your case and propose the plan that genuinely fits your business.
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